Privacy Policy

KATARIA"S DAIRY SUPREME AND RATNARAJ DESI GHEE website is owned by K.S.PRODUCTS, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by KATARIA"S DAIRY SUPREME AND RATNARAJ DESI GHEE, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using KATARIA"S DAIRY SUPREME AND RATNARAJ DESI GHEE website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Personal information we collect:

When you visit the KATARIA"S DAIRY SUPREME AND RATNARAJ DESI GHEE, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via mutha.ajay21@gmail.com.

Your rights:

If you are a European resident, you have the following rights related to your personal data:

The right to be informed.
The right of access.
The right to rectification.
The right to erasure.
The right to restrict processing.
The right to data portability.
The right to object.
Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to INFO@GHEEVALE.COM

Terms and Conditions

Effective Date: 01/09/2025 Company Name: K.S PRODUCTS Website: HTTPS://GHEEVALE.COM Welcome to K.S.PROUCTS. These Terms and Conditions govern your use of our website and services, including the purchase of ghee products packaged in glass jars.

By accessing our website or purchasing from us, you agree to be bound by the following terms. If you do not agree with these terms, please do not use our website or services.

1. Products and Packaging All ghee products are packed in high-quality, food-grade glass jars to maintain purity and taste. Please handle glass jars with care. We are not liable for injury or damage caused due to mishandling after delivery.

2. Orders and Payments All prices are listed in INDIAN RUPEES and are inclusive of applicable taxes (as specified). Orders will only be processed after full payment has been received via the payment methods available on our site. We reserve the right to refuse or cancel any order due to stock issues, errors in pricing, or suspected fraudulent activity.

3. Shipping and Delivery Orders are shipped within 30 business days] from the date of confirmation. Delivery timelines vary based on your location and chosen shipping method. We pack all glass jars securely, but if breakage occurs during transit, please contact us within 24 hours of receiving your parcel with photographic proof. We may offer a replacement or refund for breakage cases at our discretion.

4. Returns and Refunds Due to the perishable nature of ghee, we do not accept returns unless: The product was delivered in a damaged or broken condition. There is a quality issue reported within 48 hours of delivery. To initiate a refund or replacement, please email INFO@GHEEVALE.COM with: Order number Photos of the damaged product Description of the issue

5.Store in a cool, dry place. Avoid refrigeration to maintain texture and flavor. As ghee is a natural product, variations in color, grain, or smell may occur and are not considered defects.

6. Limitation of Liability Our liability is limited to the value of the product purchased. We are not responsible for any allergic reactions, misuse, or storage issues once the product is delivered.

7. Intellectual Property All content on this website including images, logos, product names, and descriptions are the property of K.S.PRODUCTS and may not be used without permission.

8. Privacy Policy We collect and process personal information in accordance with our PRIVACY POLICY. Your data will never be sold or shared without your consent, except as required by law.

9. Modification of Terms We reserve the right to update these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on the website. 10. Governing Law These terms are governed by the laws of MAHARASHTRA,INDIA, and any disputes shall be resolved in the courts of KALYAN.

RATNARAJ ECOMMERCE PRIVACY AND REFUND POLICY